10 Sessions - Accounting Tutoring

What You Are Purchasing

• Tutoring sessions are sold as prepaid session credits.

• One session equals one (1) hour of online 1-on-1 tutoring.

• Purchasing sessions grants the right to schedule that number of sessions, subject to availability and this booking policy.

• Purchasing sessions does not guarantee specific dates or times.

Refund Policy

• Purchases are fully refundable within 24 hours of purchase.

• After 24 hours, purchases are non-refundable.

• Unused sessions may be refunded at 75% of the purchase price.

• If we are no longer available to provide tutoring services, any unused sessions will be refunded to the customer in full.

Scheduling

• Sessions must be scheduled after purchase through a mutual agreement with the customer and the company/designated tutor.

• Customers who purchase multiple sessions have unlimited access to unused sessions, and sessions do not expire.

• Scheduling is based on mutual availability, and we strive to be flexible in finding times that work for both parties.

Cancellations and Rescheduling

• Sessions may be canceled up to 24 hours in advance without penalty.

• Sessions may be rescheduled up to 2 hours in advance without penalty.

• Cancellations or rescheduling requests made after these timeframes may result in the session being forfeited.

No-Show Policy

• If a customer does not attend a scheduled session and does not provide at least 24 hours’ notice, the session is considered a no-show and is forfeited.

• No-show sessions are not refundable and cannot be rescheduled.

Late Start Policy

• If either party is more than 15 minutes late, the session will proceed only if both parties are able to complete the full one-hour session at a mutually agreed time on the same day.

• If a full session cannot be completed, the session will be forfeited.

Contact & Disputes

• For questions regarding scheduling, refunds, or any concerns, please contact jackfslaughter@gmail.com.

• I am committed to resolving issues promptly and fairly.

Good-Faith Flexibility

• This policy is designed to balance flexibility for clients with respect for scheduled time. I aim to work collaboratively to accommodate reasonable scheduling needs whenever possible.